Why You Can Trust Verabe
Founded in 2007, Verabe is a forward-thinking, high-tech enterprise dedicated to enhancing the quality of life for pets. By consistently innovating and pursuing excellence, we focus on creating superior solutions for pets' living environments.
Enterprise Size
Our company operates state-of-the-art facilities covering over 15,000 square meters in China and more than 10,000 square meters in Cambodia. With a dedicated team of over 300 employees, we are equipped to deliver high-quality products and services that meet the evolving needs of our clients and their pets.
Industry Experience
Founded in 2007, our company is driven by the core belief that by prioritizing the needs of pets, we create a better world for them. With this guiding principle, we have gained extensive experience in designing products that meet the highest standards of safety, durability, and enhance pets' well-being in everyday life.
Honors & Qualifications
Owns several domestic and international invention patents and more than 20 utility model patents.
Annual Production
The company uses automated production equipment and produces more than 620,000 sets of dog crates annually.
Customer Service
Verabe Has Its Own Factory Covering An Area Of 23.5 Acres, With More Than 100 Front-Line Production Employees, More Than 80 Employees With More Than 5 Years Of Production Experience, And A R&D Team Of 12 People, Which Ensures A Stable Supply Of High-Quality Products For The Company.
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Product FAQs
We collect some FAQs to help you know better about our company, our capabilities, our products and services.If you have other questions not covered herein, please contact us directly.
What should I do if my product is missing a part?
If you have any questions, please contact Customer Service at +86-13928602488(from Monday to Friday, 9:00-18:00), or email us at sale4@verabe.com, sale3@verabe.com or sales@verabe.com.
May I use pictures and technical information of articles on the website for professional use?
Only clients of VERABE can download all texts and pictures from the site for professional use.For the specific purposes and authorization, please contact us at sale4@verabe.com, sale3@verabe.com or sales@verabe.com.
How do I get a warranty if my product is damaged?
1.For three (3) months from the date of delivery,VERABE warrants to the purchaser of this product that should it prove defective by reason of improper workmanship and/or material, VERABE will repair or replace, at its option, any defective part of the product, without charge for the part or for shipping. Replacement parts are warranted for the remainder of the original period.
2.THIS WARRANTY DOES NOT COVER defects in the product caused by any animal, any physical abuse to or misuse of the product, anydamage caused by the original purchaser or any third parly, or any defects arising or discovered more than three (3) months from the delivery date.
3.STEPS TO OBTAIN WARRANTY SERVICE:
A. The purchaser must call VERABE'S HELPLINE, +86-13928602488, to report the alleged defect to a customer service representative or obtain missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will authorize and instruct the purchaser in how to obtain corrective action.
C. VERABE may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any return or replacement. No returns or replacements will be permitted without proper authorization. lf a return or replacement is authorized, you may be requested to return the item to VERABE.
Get a Free Quote
Tel:+86-13928618091
Add:No.1, East Denghu Road, Guicheng Street, Nanhai District, Foshan City, Guangdong Province, China AIA Financial Tower 1
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